An experienced partner with a strong position in data protection
An experienced partner with a strong position in data protection
“Konica Minolta was our supplier providing us with our printing infrastructure since 2014, and we were highly satisfied with our working relationship. This is why, when it came to upgrading our systems, we immediately contacted Konica Minolta”, says Otte.
Konica Minolta not only quickly replied with the information required for the analysis this process entailed, but also proactively provided consultation on the possibilities and solutions to ensure all requirements are met in the best way possible. As all Groenhuysen locations were already equipped with the company’s bizhub devices, bizhub SECURE was quickly identified as the ideal solution for this purpose. Available for all of Konica Minolta’s peripherals, bizhub SECURE offers a protective measure package that contains unique, device specific administrator passwords, the encryption of the device’s hard drive as well as all information processed and settings for follow-me printing that ensure the documents can only be accessed by the authorised users. Despite the multitude of locations spread across the Roosendaal region, the entire printer fleet with 85 devices was updated within the set time frame of two weeks.
"When it came to updating our MFP systems for GDPR compliance and providing the highest level of data protection, Konica Minolta was our partner of choice. We are impressed by the solution provided, the hassle-free implementation and the results."
Jeffrey Otte
Teamlead IT, Groenhuysen Foundation
In this process, it was absolutely crucial that no data or settings were lost during the upgrade. Therefore, a backup of all systems was performed. Only then firmware was updated and the bizhub SECURE software installed. After this was done, the previous settings for follow-me printing and scanning, for example, were installed back on the system. This process was managed by three engineers from Konica Minolta. To ensure the customer had full transparency on which devices were updated when, a tight schedule was defined and followed. “We were highly impressed by the professionalism and efficiency of Konica Minolta’s engineers in this process”, explains Otte. “We had expected to encounter interruptions due to this transition and had sent out an e-mail to all employees preparing them for this eventuality. Yet, we are happy to say that there were hardly any interruptions and any complaints.”