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Making the business visible to new customer groups
In the field, especially during sales, consultancy or service visits, paper is still widely used to capture data on the spot – think of insurance claims, for example. However, collecting data and filling in forms by hand has its disadvantages. Involving additional work, it can be error-prone and costly: Returning forms to the office for capture, processing and archiving is time-consuming and inefficient. To maximise productivity and avoid delays, it is important to accelerate the capturing process – which is best achieved by automating the task with Capture OnTheGo, the mobile solution for field force automation.
Features that distinguish Capture OnTheGo from the competition
Automate your processes, such as invoicing or real time system updates. Processes are triggered when data is captured on forms and sent back to the home office, accelerating your transactions and increasing workforce productivity.
Because there is no need to wait until the end of the day to get your completed forms – and there is no more manual keying in of information – reliable and accurate records are created, reducing errors and streamlining your transactions
Have the freedom to design your forms as you wish. With the flexibility to format without pre-set constraints, you can create customised designs that fit your business needs.
Don't let a bad connection slow you down. Submitted documents are automatically queued and sent as soon as your connection returns.
Avoid having to share information in your database with third parties. This way you can be certain access is controlled and your information is secure.
Replicate your image and create personalised documents that represent your organisation. Showcase your brand and make the app look like it's yours.
Everything is done through the convenience of a tablet or mobile phone, so your documents go where you go. No more lost or unreadable forms, no more keying in of information. All the information travels electronically, saving time and money—and increasing efficiency
With fewer errors and less time spent dealing with them, you’ll minimise manual work and reduce idle time, and your workforce will be more productive . Your transactions will take a fraction of the time, with triggers that automate form processing and eliminate lag times.
Capture OnTheGo is easily integrated and has very limited impact on your existing IT infrastructure, because it works with your existing environment, systems and applications. The app works alongside PlanetPress Connect, allowing you to use information from any of your systems when creating documents.
Efficient processing goes hand in hand with improved issue diagnosis, faster billing and delivery, and better customer service. For example, by adding notes and pictures to an electronic form, customer service can proactively address potential issues, leading to faster payment and better cash flow, with no added steps for users.
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